What is SMART Routing?
SMART Routing compares customers for the next service date and geographically combines them, then it calculates the time needed for each customer including travel time and puts them onto a rep’s daily schedule in an optimal way to reduce windshield time.
It takes into account the frequency in which customer should be seen. It recognizes that some customer’s weekly, to bi-weekly, monthly, to bi-monthly, once a quarter to once a year. As well as that some customers may take 30 – 45 minutes while others may take 3 – 4 hours, and others may take 6 – 8 hours.
As Trakker is used, it also learns more about the time it takes and locations of all of the customers so that it will keep optimal efficiency even when a new customer is added, or the frequency of a customer suddenly changes.
Never miss a customer visit again. SMART Routing makes sure that all customers are scheduled to be seen, and if they are skipped, they are recalculated into the schedule at an optimized point in the next few days.
SMART Routing takes the complexities of routing a fleet to a fully automated and optimized process.
Does Trakker include SMART Routing?
Yes it does.
To find out more contact us for a free demo and we would be happy to answer any additional questions..