SMART Routing

What is SMART Routing? SMART Routing compares customers for the next service date and geographically combines them, then it calculates the time needed for each customer including travel time and puts them onto a rep’s daily schedule in an optimal way to reduce windshield time. It takes into account the frequency in which customer should…

Why is Field Service Trakker Different?

You may have noticed that at the end of many of out posts it asks if you have different Needs?  We can do that.  Why do we say that?  What does that mean? What we offer that most Field Service Software companies don’t. Field Service Trakker is filled with all kinds of must haves and…

Are You Auto Emailing Invoices to Your Customers?

I run a plumbing company?  Why would I need an auto emailed invoice? How about clean legible and accurate invoices automatically emailed to the customer. What obstacles does your business experience when receiving payments from customers?  For many field service and routing companies it’s: Illegible handwritten invoices Inaccurate totals on handwritten invoices Invoices not getting…

Do Not Sell/Sell Only Items

In this week’s edition of Field Service Trakker Feature Review we will be talking about: Customer’s having Do Not Sell Or Sell Only Items Sometime customers have special needs, especially commercial accounts that are on regular maintenance/service agreements. Ever have a few customers that are adamant about not wanting to purchase a particular item from…

Field Service Inventory Control

In this week’s edition of Field Service Trakker Feature Review we will be talking about: Field Service Inventory Control This is a topic that most businesses typically fall into one of two camps on. Camp 1: We have a pretty good overall idea of what the inventory is and that’s really good enough for us. …